Posted by: jaber, 6/11/2008

Mike's Bikes

Useful? +0

I bought the 5 year service agreement when I purchased my bike. These guys are a disaster. They didn't know how to adjust my deraliur. When they trued my rear wheel the dish was a quarter inch off. They didn't tighten my lockring and my rear hub got chewed up. When I pointed this out. They denied responsibility. When I complained to the manager. He ridiculed me. I emailed the co-owner and he told me I got service "above and beyond" and he basically called me a liar. I can go on and on how horrible the service these people provided. They wanted to charge me $130 to change my cables even though they were only supposed to charge for labor only because of my service contract. etc..etc... This is a horrible company.

Flag if inappropriate